Orthodontic Appointments Explained


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Orthodontic Appointments Explained

First Visit:

We look forward to meeting you on your first visit to our office. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient’s orthodontic treatment is different, and we promise to give you the personal attention you deserve.

Afteryou’re familiar with with our office and staff we will conduct a through examination and discuss potential treatment options. This important visit will address your orthodontic needs to determine if this is the proper time to begin treatment. After we have evaluated your records we arrange a second meeting to explain all aspects of your treatment in detail. We will provide a summary of the findings and a detailed plan that outlines your treatment goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.

Second visit:

Your records are taken and evaluated.  We then arrange a third meeting to explain all aspects of your treatment in detail. We will provide a summary of the findings and a detailed plan that outlines your treatment goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.

Fourth visit:

At this stage fitting your brace will take place. Your treatment may start with a removable brace or a fixed brace. If you wish to learn about what’s involved in fitting a fixed brace watch the “Brace Fitting” video.

Following visits:

To find out more about all different types of orthodontic procedures watch the video called “Orthodontic Appointments Explained”.



If you have a genuine emergency (i.e. pain that cannot wait to be treated or a wire digging in - not just a broken brace) outside of practice hours, you can call the emergency number in your area. Below you will find a list of some of the more common problems that may occur during orthodontic treatment and how to deal with these problems.

General Soreness:

It is common and normal to experience some soreness during orthodontic treatment. This can last three to four days after an adjustment. To alleviate discomfort, we recommend that patients eat softer foods and rinse after each meal. Pain relievers may also help.

Sore spots:

Occasionally patients may develop ulcers while wearing braces. There is no cure for ulcers, but to help relieve any discomfort we recommend placing wax on the problematic area of the braces.  Ulcers generally heal within 7 – 10 days. Please call us if you do not experience relief after this time period.


Orthodontic appliances can be damaged when a patient sustains injury to the face or mouth. Call for an appointment if the teeth feel loose or if the appliance is broken. If you choose, we can create a customised mouthguard to protect your teeth and appliances during contact sports.

Loose teeth:

Do not be surprised if teeth feel loose during treatment. While the teeth are being moved into line they become mobile but when the brace is removed the teeth will become more stable again.

Separator/Spacer is out:

If a separator (spacer) falls out a day or two before your next appointment you do not need to have it replaced.

Rubber bands:

Rubber band wear will cause sore teeth when you first begin wearing them (approximately the first 3 – 4 days). Once the teeth begin to move, this soreness will go away. Do not get discouraged. If the pain is more than you can bear then, take pain relief that normally take for a headache but make sure to follow the instructions on the medicine pack. Do not continue wearing the rubber bands if you are unsure how they are to be worn. Call us during practice hours and we will let you know how to wear your elastics.

Broken wire:

Call the practice during practice hours to arrange an emergency appointment. Place wax over the area if the wire is poking.

A loose band or bracket:

Call us during practice hours and arrange a repair appointment. If the loose band or bracket is irritating the gums or cheek, first dry the area with a tissue, then place wax over the part of the brace that feels sharp.

Missing or broken elastic ties:

If there is no pain associated with this then leave it alone but please make sure you mention it to your orthodontist on your next visit.


Gaps may appear between your teeth during your treatment, this is quite normal. All gaps will be closed prior to the end of the treatment.

5 Star Service, 5 Star Experience

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  • Telephone and email support
  • A choice of DVDs to watch on the while you have your brace adjusted.
  • Listen to your personal choice playlist on the iPod
  • Before and after photos at the end of treatment
  • Review in retention for up to one year after the removal of brace
  • Mini tutorials about using various iPad apps
  • No waiting list to start treatment
  • The highest quality treatment possible, carried out by a specialist Orthodontist in a comfortable and welcoming environment
  • Free OrthoGuide mobile app available from the App Store as your pocket guide to your treatment
  • Colour My Brace game App available from the App Store, for helping your choose your colours.
  • Online Booking request form found in the Contact us page of this website or the OrthoGuide app
  • Online Referrals form for Dentists
  • GPS Directions and the Street View to the the practice via the OrthoGuide app
  • Personal Calculator of your treatment length via the Orthoguide app
  • How to deal with emergencies information found here and on the OrthoGhuide app
  • Finance Calculator found in the OrthoGuide app

How to Get Hidden Braces

to get gorgeous?

Your step-by-step guide for getting Lingual Braces

Lingual braces work in a similar way as normal braces and are attached to the inside surface of teeth which means they are truly invisible.


Lingual Braces
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Step 1.

Call reception to book a consultation at either of the clinic locations found on the contact page.

Step 2.

Arrange a comprehensive orthodontic consultation with our specialist orthodontist.

Step 3.

Once you have decided that Incognito lingual braces are what you want, we will take your records and have your custom brace made.

Step 4.

After 4-6 weeks your bespoke invisible braces are ready to be fitted.

Click here to see one patient's experience with Incognito

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How to Get Invisalign

Your step-by-step guide for getting Invisalign aligners

Invisalign aligners are an alternative treatment option to conventional braces. They are removable and nearly invisible.

Step 1.

Call reception to book a consultationwith Dana Bondoc at either locations on the contact page.

Step 2.

At the consultation ask your orthodontist about the Clincheck treatment plan and let your orthodontist know you wish to see this movie before starting treatment.

Step 3.

Once you have decided that Invisalign aligners are what you want, we will take your records: photos, impressions and x-ray radiographs if necessary.

Step 4.

After 2 weeks your Invisalign Clincheck treatment plan is ready to be seen. Let your orthodontist know if your are happy with the Clincheck treatment plan. If you want to make anychanges let your orthodontist know before the final version is approved.

Step 5.

After 4-6 weeks your Invisalign aligners are ready to be fitted.

Step 6.

One week later the attachments are bonded.


Click here to see one patient's experience with Invisalign


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